Patient Relations Management - PRM
What is a PRM?
Duties performed by: | ||
---|---|---|
Staff |
PRM |
|
Take Initial Call | ||
Send First Reminder | ||
Send Second Reminder | ||
Check existing patient file | ||
Create new patient file | ||
Prepare forms to be completed | ||
Update PMP with new patient info | ||
Re-file patient documents |
PT Dental and Medical are “Patient Relations Management (PRM)” programs that makes you 100% paperless while automating and managing your patient relationships and charts. Patients start by receiving an automated email/text message appointment reminder, from which they can access and complete their forms online (or in your office) and sign them electronically upon arrival. PT automatically updates patient forms as needed so your staff won’t have to update them manually and then it syncs the appropriate information into your practice management software. PT does all the work saving you time, money and frustration.
Check the table at the right to see how a PRM-enhanced office will eleviate the burden placed on your staff by performing functions they used to do themselves.